FAQs
Licence Information
Individual COMMERCIAL License
- You can use this product for your brand and personal accounts.
- You may not forward, sell, share, or redistribute the templates or any of the graphic elements.
- You may not create your own templates to sell or give away, using any part of these templates in any form.
You may not create separate free or paid products from our templates or graphic elements, which in any form may compete with our product.
In case you’re interested in using our templates to create projects for your clients, please reach out to us at [email protected] to inquire about our extended commercial license.
How do I get (download) my purchase after I've paid for it?
This is an instant download, which means your files will be available for download immediately after your payment is confirmed. You will see a DOWNLOAD button on the payment page, and we will also send you a download link via email.
I can’t find my download notification email
Check your spam or trash folder first. Check your Social and Promotions tabs if you use Gmail. If it isn’t there, please send us an email to [email protected] with your purchase information and we would be pleased to assist you.
Do you offer discounts?
Discounts and special promotions are available from time to time, the best way to get these is the sign up for my newsletter to get access to exclusive sales.
Can I return my purchase?
Accepting refunds is difficult because digital files are immediately available for download after payment. Please refer to our Return and Refunds policy.
If you have any issues and would like some help, please send us an email with your purchase info and details on the problem you are having.
How do I contact support?
If you need help, please visit the Contact page or email [email protected]
Do I need to be signed up with Canva Pro?
No, you don’t need to have a premium account, they can easily used on the FREE Canva account.
How long do I have access to the templates?
You get lifetime access to all of them, plus free updates… even if the price for the set has increased.
Can I customize these templates to match my brand?
Yes! Canva offers countless design features that make customizing your templates very easy. You’ll be able to easily change the colors, fonts, images and other design elements to match YOUR brand.